Technology Change Solutions, Delivery & Adoption (TCS)
As a joint service offering with APAC Global Advisory, Technology Change Solutions, Delivery & Adoption acts as a single interface, seamlessly merging Technology Solutions delivery with Change Management. What distinguishes us is our comprehensive support throughout the entire process, covering every aspect from start to finish: from Technology (strategy, design, process, implementation, deployment, to post go-live adoption) to Change Management (change audit & profiling, change strategy & plan, change impact, role mapping, organizational structure, change communication, education, execution, system integration, system changes, and tracking).
Examples of TCS Services
We offer a wide-range services to help organizations address low adoption rates of digital solutions, project halts and abandonment.
Comprehensive Digital Change Strategies
We help organizations navigate the complex world of digital transformation and adoption. These services provide a holistic approach to change management, incorporating technology, processes, and people. By having a comprehensive and targeted change strategy and plan, businesses can ensure successful adoption and rollout of their digital solutions.
Post-Implementation Analysis & Solution Review
We help organizations evaluate the effectiveness of their implemented solutions and identify gaps in the people, process and technology aspects. We conduct a thorough analysis of the solution's performance, identifies areas of improvement, and provides recommendations to optimize its functionality and improve adoption.
Change Management for Digital Adoption
We help organizations manage changes effectively and improve adoption of digital solutions. We provide tailored strategies throughout the implementation lifecycle, from the planning to post-implementation and support, ensuring a smooth transition and successful adoption of the digital solution.