Privacy Policy
Effective Date: 25 June 2024
This Privacy Policy describes how ELGO ("we," "us," or "our") collects, uses, and protects the personal data you provide while using ELGO’s website, software and services (collectively, the "Solution"), in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By using the Solution, you consent to the practices outlined in this Privacy Policy.
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Collection of Personal Data: We may collect personal data such as your name, email address, contact details, and any other information you voluntarily provide when you interact with the Solution, for the purposes of providing our services and responding to your inquiries.
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Use of Personal Data: We may use the collected personal data to fulfill our contractual obligations, communicate with you, respond to your inquiries, provide customer support, and improve the services offered on the Solution.
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Disclosure of Personal Data: We may disclose your personal data to trusted third-party service providers, within or outside Singapore, who assist us in operating the Solution and delivering our services. We ensure that these parties adhere to similar data protection standards as required by the PDPA.
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Consent and Control: We will obtain your consent for the collection, use, and disclosure of your personal data, unless an exception under the PDPA applies. You have the right to withdraw your consent or request the limitation of the collection, use, or disclosure of your personal data, subject to any legal or contractual restrictions.
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Data Security: We have implemented reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We will make reasonable efforts to ensure that any third parties processing personal data on our behalf also maintain appropriate security measures.
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Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. If no retention policy is provided by the Data Controller, a default data retention period of 3 years will used.
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Access and Correction: You have the right to request access to and correction of your personal data held by us. We will respond to such requests within a reasonable timeframe, in accordance with the requirements of the PDPA.
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Third-Party Websites: The Solution may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
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Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time to ensure compliance with the PDPA. We will notify you of any material changes by posting the updated Privacy Policy on the Solution.
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Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
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ELGO Technologies Pte. Ltd.
160 Robinson Road,
#14-04 Singapore Business Federation Center,
Singapore 068914.